Return and Refund Policy

We do not offer refunds and accept liability for any loss or damage that occurs if you/or the recipient is unavailable to receive the order.

We take no responsibility for melted product in remote destinations; these orders are at your own risk.

We do not offer refunds for change of mind once your order is completed.

If we are unable to fulfill your order, we will  contact you immediately and provide a full refund.

Prior to fulfillment of your order, if you would like to change anything, please contact us within 24 hours by emailing info@chocobon.com.au.